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Basic Service and Maintenance Plan:


Includes visiting the site twice annually for inspection and preventive maintenance, plus unlimited phone/email/fax support.  Maintenance supplies must be provided by customer or provided and billed by ANCO.


Service calls requiring site visits other than the twice a year visits will be billed at 70% of ANCO’s standard rates.  Response times will vary depending on site location but are typically 5 days (USA) and 10 days (world-wide).




Extended Service and Maintenance Plan:


Our Extended Service and Maintenance Plan adds the following to the Basic Service and Maintenance Plan: