TELETECH – Remote Technician Tele-Presence
ANCO’s world-wide 24/7 support is implemented in part using electronic tele-presence via the ANCO TELETECH System. This remote presence is a very cost effective solution yielding to fast resolutions of issues or questions.
How does TELETECH work?
ANCO uses remote utilities that connect and run on target PC’s.
This allows trained ANCO technicians to:
This service is available during the initial warrantee phase.
After warrantee service is available on ‘pay per incident’ basis or as part of an annual service contract.