Updated: November, 2009   Legal    Privacy    Site Map    Directions    E-mail           Toll Free, USA:  (800) 932-5515          Service Response, 24/7:  (303) 249-1131

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Basic Service and Maintenance Plan:

 

Includes visiting the site twice annually for inspection and preventive maintenance, plus unlimited phone/email/fax support.  Maintenance supplies must be provided by customer or provided and billed by ANCO.

 

Service calls requiring site visits other than the twice a year visits will be billed at 70% of ANCO’s standard rates.  Response times will vary depending on site location but are typically 5 days (USA) and 10 days (world-wide).

 

 

 

Extended Service and Maintenance Plan:

 

Our Extended Service and Maintenance Plan adds the following to the Basic Service and Maintenance Plan:

 

• Discounted labor rates at 50% of ANCO standard.
• Provision of all maintenance supplies.
• On-site retraining of new employees during scheduled visits.

 

• Expedited on-site response time of 2 days (USA) and 4 days (world-wide)