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ANCO Initial Sale Warranty:

When you purchase a new test system from ANCO, several warranty options are available to keep you protected.  Two of the most common warranties are:

1. One year (optionally longer) for parts warranty:  ANCO will repair or replace any part/component ANCO delivers to your site free of charge.  Under this option, if on-site service is required by an ANCO technician, ANCO is not responsible for the time and travel expenses.

2. One year (optionally longer) for parts and labor warranty:  ANCO will repair or replace any part/component ANCO delivers to your site free of charge.  In the event an on-site service visit is required, ANCO will cover all charges associated with that on-site visit, up to 3 visits a year.

Note A:  ANCO support for both technical and warranty issues are available during extended hours through e-mail, telephone, and fax.  As needed, ANCO personnel or the personnel of ANCO’s local representative can visit the equipment site.

Note B:  Response time to a maintenance request will vary depending on the component involved and the world location of the equipment.  If expedited or guaranteed response time is requested, additional fees may apply.

Note C:  Parts covered under this warranty are all parts that ANCO has delivered to the client, which are deemed defective due to improper installation (done by ANCO), flawed material, or bad workmanship.  If the equipment is found to be misused, neglected, modified in any way other than by ANCO approval, or system safety limits overridden (either software or hardware limits), ANCO is not responsible for the repair or replacement of the equipment.  In no way does this warranty imply ANCO has any liability for consequential damages or delay caused by equipment deficiency.

Send mail to anco@ancoengineers.com with questions or comments about this web site.
Last modified: March 10, 2006